We appreciate your constructive criticisms, comments and suggestions. This will help us to improve our services. You can write your comments and place them in the box provided at reception.
For complaints, we follow the NHS Complaints Procedure.
A complaint can be made verbally or in writing. A complaints form is available from reception. Additionally, you can complain via email GP.N82099@nhs.net
If for any reason you do not want to speak to member of our staff, then you can request that NHS England investigates your complaint. They will contact us on your behalf:
PO BOX 16738
If you are dissatisfied with the outcome of your complaint from either NHS England or this practice, then you can escalate your complaint to :
Parliamentary Health Service Ombudsman (PHSO)